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6 Benefits of End User Office 365 Training After a Major Migration

Sep 20, 2018 9:30:00 AM

Are you planning a major migration to Office 365? If so, then it’s important to think about what will happen after the migration.

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Enterprise Cyber Security Basics: How to Perform a Penetration Test

Sep 18, 2018 3:30:00 PM

Cybersecurity is a priority for every enterprise. Whether you are storing financial or medical information or simply protecting your company’s intellectual property, you must do what you can to minimize enterprise cyber security risks.

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How to Improve and Track First Call Resolution Rates

Sep 12, 2018 10:30:00 AM

Service desk performance is the key to client satisfaction and loyalty. In most cases, your clients will expect issues that arise to be resolved quickly. One of the most common requests we get from Alphanumeric’s clients is this:

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