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6 Benefits of Creating a Business Continuity Plan for Your Community College

Dec 12, 2018 11:00:00 AM

What would happen if your college experienced severe damage as the result of a natural disaster? Would your staff, faculty, and students know what to do?

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5 Questions to Ask Before Hiring an eLearning Consultant for Your Hospital

Dec 10, 2018 2:00:00 PM

Hospital employees, whether they are trained healthcare professionals, administrators, or support staff, require extensive training. Depending upon their job responsibilities, they may need to keep up with required certifications, learn about which regulatory requirements apply to their jobs, or understand how to dispose of medical waste. In addition, practitioners at every level must be licensed and meet continuing education requirements.

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5 Critical Success Factors to Measure Your AI & Service Desk Integration

Dec 6, 2018 9:00:00 AM

It has become increasingly common for enterprise service desks to integrate artificial intelligence with their existing service models. There are many benefits to adding AI to your service desk, but programming and launching chatbots and other AI solutions is only the beginning.

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