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How to Build Business Process Modeling Techniques Into Your IT Department

Dec 17, 2018 10:00:00 AM

Improving efficiency and increasing profits are goals in every business. One way to accomplish your goals is to use business process modeling to map out your most important business processes as they are now – and as you want them to be in the future.

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5 Critical Success Factors to Measure Your AI & Service Desk Integration

Dec 6, 2018 9:00:00 AM

It has become increasingly common for enterprise service desks to integrate artificial intelligence with their existing service models. There are many benefits to adding AI to your service desk, but programming and launching chatbots and other AI solutions is only the beginning.

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How to Ensure Business Process Management Includes Your IT Department

Oct 8, 2018 2:00:00 PM

Business process management is an essential part of improving your enterprise’s efficiency. Done right, it can help you to streamline processes, raise productivity, and even elevate employee satisfaction levels. Done wrong, it can leave you worse off than you were before you started.

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